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Technology September 2026 Sheku G. Kamara

How to Sell More on WhatsApp: A Complete Guide

WhatsApp is where Sierra Leonean business actually happens. Not email. Not phone calls. WhatsApp.

But most businesses use it like a personal chat app. That is the mistake.

Set up WhatsApp Business. Add your catalog. Write a clear greeting message. Use quick replies for the questions you get every day.

Then treat every conversation like a sales opportunity. Answer fast. Ask one question at a time. Confirm orders in writing.

Businesses that do this well see double the conversion rate of businesses that treat WhatsApp casually.

The tool is free. The discipline is what separates the winners.

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